PagerDuty MCP Server
for AI Agents
Connect your AI agent to StackOne's PagerDuty MCP server and give it 50 MCP tools out of the box. Auth, tool execution, and security all managed.
StackOne 
Coverage
50 Agent Actions
Create, read, update, and delete across PagerDuty — and extend your agent's capabilities with custom actions.
Authentication
Agent Tool Authentication
Per-user OAuth in one call. Your PagerDuty MCP server gets session-scoped tokens with zero credentials stored on your infra.
Agent Auth →
Security
Agent Protection
Every PagerDuty tool response scanned for prompt injection in milliseconds — 88.7% accuracy, all running on CPU.
Prompt Injection Defense →
Performance
Max Agent Context. Min Cost.
Free up to 96% of your agent's context window to enhance reasoning and reduce cost, on every PagerDuty call.
Tools Discovery →What is the PagerDuty MCP Server?
A PagerDuty MCP server lets AI agents read and write PagerDuty data through the Model Context Protocol — Anthropic's open standard for connecting LLMs to external tools. StackOne's PagerDuty MCP server ships with 50 pre-built actions, fully extensible via the Connector Builder — plus managed authentication, prompt injection defense, observability, and agent execution runtime. Connect it from MCP clients like Claude Desktop, Claude Code, Cursor, Goose, and VS Code, or from agent frameworks like OpenAI Agents SDK, LangChain, and Vercel AI SDK.
All PagerDuty MCP Tools
Every action from PagerDuty's API, ready for your agent. Create, read, update, and delete — scoped to exactly what you need.
Unified Groups
- List Unified Groups
List unified groups in PagerDuty.
- Get Unified Group
Get a unified PagerDuty group by ID.
Unified Organizations
- List Unified Organizations
List unified organizations in PagerDuty.
- Get Unified Organization
Get a unified PagerDuty organization by ID.
Unified Roles
- List Unified Roles
List unified roles in PagerDuty.
- Get Unified Role
Get a unified PagerDuty role by ID.
Unified Users
- List Unified Users
List unified users in PagerDuty.
- Get Unified User
Get a unified PagerDuty user by ID.
Incident Types
- List Incident Types
List available incident types
- Get Incident Type
Get detailed information about a single incident type
Incidents
- Create Incident
Manually create a new incident through the API with specified title, service, and urgency.
- List Incidents
Retrieve a paginated list of incidents with filtering options by status, urgency, time range, service, or team.
- Get Incident
Retrieve detailed information about a specific incident including timeline, responders, alerts, and notes.
- Update Incident
Modify incident properties including title, service, urgency, priority, assignments, escalation policy, conference bridge, status, escalation level, and resolution to comprehensively update incident details.
Schedules
- Create Schedule
Create a new on-call schedule with rotation layers to automate schedule creation during team onboarding.
- List Schedules
Retrieve all on-call schedules in the account to display rotations and audit schedule coverage.
- Get Schedule
Fetch detailed schedule information including layers and overrides to retrieve full configuration for analysis or cloning.
- Delete Schedule
Remove a schedule from the account to clean up unused schedules during reorganization.
Services
- Create Service
Create a new service with escalation policy and settings to automate service provisioning during infrastructure deployment.
- List Services
Retrieve all services in the account with filtering options to populate service directories, build catalogs, and audit configurations.
- Get Service
Fetch detailed configuration and metadata for a specific service including settings, integrations, and escalation policies.
- Update Service
Modify service configuration, settings, or associations to update properties, change escalation policies, or enable features.
- Delete Service
Remove a service from the account to clean up deprecated services during decommissioning.
Teams
- Create Team
Create a new team to organize users and services by team structure within the organization.
- List Teams
Retrieve all teams in the account to organize users and services by team structure.
- Get Team
Fetch detailed team information including members to retrieve team composition and associated resources.
- Update Team
Modify team properties including name, description, or default role to update team structure.
- Delete Team
Remove a team from the account to clean up unused teams during organizational restructuring.
Users
- Create User
Add a new user to the account to automate user onboarding from HR systems or identity providers.
- List Users
Retrieve all users in the account with filtering options to sync with HR systems, generate reports, and audit access.
- Get User
Fetch detailed information about a specific user including contact methods, notification rules, and roles.
- Update User
Modify user properties, roles, or settings to update information, change roles, or modify notification preferences.
- Delete User
Remove a user from the account to automate user offboarding during employee departures.
Vendors
- List Vendors
Retrieve available integration vendors and types to discover supported monitoring tools and integration options.
- Get Vendor
Fetch detailed information about a specific vendor including integration capabilities and configuration options.
Other (15)
- Add Note To Incident
Add contextual notes or comments to an incident to document investigation findings, remediation steps, or team communication.
- List Audit Records
Retrieve audit trail of configuration changes and actions to track compliance, investigate changes, and perform security audits.
- List Escalation Policies
List all existing escalation policies
- Get Escalation Policy
Get information about an existing escalation policy
- Get Unified Credentials
Get the current PagerDuty connection's unified credentials and identity.
- List Unified Resource Types
List unified resource types in PagerDuty.
- List Unified Resource Users
List unified resource users in PagerDuty.
- List Incident Notes
Retrieve all notes associated with an incident for extracting communication history during postmortems or analysis.
- List Incident Log Entries
Retrieve the complete timeline of actions and changes for an incident to audit handling, generate reports, and analyze response patterns.
- List Licenses
Retrieve all licenses available in the account to monitor license types and availability.
- List License Allocations
Retrieve all user license allocations to monitor license usage and identify unassigned licenses.
- Get User License
Retrieve the license allocated to a specific user to verify license assignment and type.
- List Priorities
Retrieve all incident priorities ordered by severity from most to least severe to populate priority dropdowns and validate priority selections during incident creation.
- List On-Calls
Query who is currently on-call across schedules and escalation policies to display current information in dashboards or chat bots.
- IAM Auth Test
Validate the current PagerDuty API key and return the raw, unmapped /users/me response (the authenticated principal user record). Use this when troubleshooting key validity or API connectivity, not for normal app flows.
Set Up Your PagerDuty MCP Server in Minutes
One endpoint. Any framework. Your agent is talking to PagerDuty in under 10 lines of code.
Agent Frameworks
JSON{
"mcpServers": {
"stackone": {
"command": "npx",
"args": [
"-y",
"mcp-remote@latest",
"https://api.stackone.com/mcp?x-account-id=<account_id>",
"--header",
"Authorization: Basic <YOUR_BASE64_TOKEN>"
]
}
}
}Platform Resources
MCP Code Mode: Keeping Tool Responses Out of Agent Context
Anthropic's code_execution processes data already in context. Custom MCP code mode keeps raw tool responses in a sandbox. 14K tokens vs 500.
11 min
Comparing BM25, TF-IDF, and Hybrid Search for MCP Tool Discovery
Benchmarking BM25, TF-IDF, and hybrid search for MCP tool discovery across 916 tools. The 80/20 TF-IDF/BM25 hybrid hits 21% Top-1 accuracy in under 1ms.
10 min
Indirect Prompt Injection Defense for MCP Tools: A Technical Guide
MCP tools that read emails, CRM records, and tickets are indirect prompt injection vectors. Here's how we built a two-tier defense that scans tool results in ~11ms.
12 min
MCP vs A2A: Architecture, Security, and When to Use Each
MCP vs A2A: what each protocol standardizes, how they differ, their shared security risks including indirect prompt injection, and when to use one, both, or a hybrid architecture.
12 min
MCP vs API: What 200+ Connector Builds Taught Us
MCP wraps APIs, it doesn't replace them. After building 200+ connectors that serve both, here's when each approach wins.
14 min read
PagerDuty MCP Server FAQ
Does StackOne have a PagerDuty MCP server?
PagerDuty MCP server vs direct API integration — what's the difference?
How does PagerDuty authentication work for AI agents?
origin_owner_id.Are PagerDuty MCP tools vulnerable to prompt injection?
What is the context bloat of a PagerDuty agent and how do I avoid it?
Can I limit which actions my PagerDuty agent can access?
Can I create custom agent actions for my PagerDuty MCP server?
When should I NOT use a PagerDuty MCP server?
What AI frameworks and AI clients does the StackOne PagerDuty MCP server support?
Put your AI agents to work
All the tools you need to build and scale AI agent integrations, with best-in-class connectivity, execution, and security.