RingCentral

Live 87 Actions

RingCentral Integration for AI Agents

Connect your AI agent to 87 RingCentral actions via MCP, A2A, or SDK, with agent authentication, tool-calling execution, and security built-in.

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RingCentral AI Agent Actions

87 production-ready actions for your agent to do more on RingCentral.

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87 Actions

Get Emergency Map Configuration Task - Retrieve the status and results of an asynchronous Automatic Location Updates task

Enable Automatic Location Updates For Users - Enable or disable the Automatic Location Updates feature for multiple account users in one bulk call

Calls Aggregation Data - Fetch aggregated call volume and call duration analytics for a single time range

Calls Timeline Data - Fetch time-series call volume and call duration analytics broken into interval buckets

List User Events - Retrieve all calendar events created by the current authenticated user

Get Event - Retrieve one or more calendar events by ID

Make CallOut - Initiate a two-legged outbound (CallOut) call session that first rings the caller's registered Softphone/Hardphone device and then bridges the call to the destination party once answered.

Start Conference Call Session - Start a new ad-hoc conference call session on the authenticated account's conferencing line, returning a voiceCallToken and telephony session ID used to bring parties into the conference.

Get Call Session Status - Retrieve the current status of a live call session by its telephony session identifier, including all call parties and their states.

Drop Call Session - Drop (hang up) an entire live call session by its telephony session identifier, disconnecting every party on the call.

List Company Active Calls - Retrieve all calls currently in progress across the entire RingCentral account

List User Active Calls - Retrieve all calls currently in progress for a single user extension

List User Call Records - Retrieve historical call log records for a single user extension with rich filtering

Delete User Call Records - Permanently delete call log records for a user extension

List Call Queues - Retrieve a paginated list of call queue extensions on the account

Update User Call Queues - Replace the full set of call queues a user extension is an agent in

List Favorite Chats - Retrieve the list of the authenticated user's favorite (starred/pinned) team messaging chats

Add Chat To Favorites - Add a Team Messaging chat to the authenticated user's list of favorite (starred/pinned) chats

Send/Resend Welcome Email - Send or resend the welcome email to the system user of a confirmed RingCentral account

Send/Resend Activation Email - Send or resend the activation email to the system user of an unconfirmed RingCentral account

List Data Export Tasks - Retrieve the list of Glip (Team Messaging) compliance data export tasks created for the company

Get Data Export Task - Retrieve the status and download links of a specific Glip compliance data export task

Create Data Export Task - Start an asynchronous Glip (Team Messaging) compliance data export task

List Extension Devices - List the devices assigned to a user's extension, with filters for device type, line type, feature, and line pooling

Add BYOD Devices - Bulk-add multiple BYOD (customer provided) devices to the account in a single call

List Extensions - Retrieve the list of extensions (users, call queues, IVR menus, etc.) provisioned on the account

Get Extension - Retrieve basic information about a single extension by ID

Create Extension - Provision a new extension (user, virtual user, call queue, voicemail, etc.) on the account

Update Multiple Extensions - Bulk-update up to 500 extensions in a single asynchronous request

Get Extension Update Task Status - Poll the status of an asynchronous bulk extension-update task

List User Templates - Retrieve the list of user templates configured for the account

Get User Template - Retrieve a single user template by ID

List Favorite Contacts - Retrieve the list of favorite contacts marked by an extension

Get Contacts Upload Task - Retrieve the status of a bulk contacts upload task

Upload Multiple User Contacts - Bulk-create personal address book contacts for multiple extensions in one request

Update Favorite Contact List - Replace an extension's entire favorite contacts list with the provided set of records

Create Fax Message - Send a fax message with one or more file attachments to one or more recipient fax numbers, optionally with a cover page

List A2P SMS Statuses - Retrieve aggregate counts of high-volume A2P SMS messages grouped by delivery status and error code

Send A2P SMS - Send a batch of high-volume A2P (Application-to-Person) SMS messages to many recipients in a single call

Add Opt-In/Out Numbers - Bulk mark recipient phone numbers as opted out (or opted back in) for A2P SMS from a given sender number

List Opted Out Numbers - List recipient phone numbers opted out of (or opted in to) high-volume A2P SMS on the account

Get Company Directory Entries - Retrieve the company directory of corporate (internal) contacts for the account

Search Company Directory Entries - Search and filter corporate directory contacts by name, email, extension, department, site, status or type, with sorting and paging

List Video Meetings - Retrieve the authenticated user's RingCentral Video meeting history records

Get Video Meeting - Retrieve a single RingCentral Video meeting history record by its meeting id

Get Message Store Report Task - Retrieve the current status of a message store report export task

Create Message Store Report - Start an asynchronous task that collects account messages into a downloadable export report

List Messages - Retrieve a list of messages (SMS, Fax, VoiceMail, Pager) from an extension's message store

Get Message(s) - Retrieve an individual message record (or multiple records in bulk) by message ID

Get Message Store Configuration - Retrieve the account-wide message store retention settings

Update Message(s) - Update the read status of one or more messages by message ID

Patch Message(s) - Partially update message(s) — change read status and/or restore soft-deleted messages

Update Message Store Configuration - Update the account-wide message retention policy for Fax and Voicemail messages

Delete Message - Delete one or more messages by message ID, with optional immediate purge

Delete Conversation - Delete entire conversation(s) by conversation ID, or all messages matching filter criteria

Get Call Queue Presence - Retrieve the presence status of every member of a specific call queue

Get Agent's Call Queue Presence - Retrieve all call queues an agent belongs to with their per-queue availability status

Get User Presence Status - Retrieve the current presence status of a user extension

Get Unified Presence - Retrieve a user's aggregated presence across Team Messaging and telephony channels

Update Call Queue Presence - Bulk-update the queue availability of one or more members of a specific call queue

Update Agent's Call Queue Presence - Update a single agent's call availability across one or more of their call queues

Update User Presence Status - Update a user's presence status, status message and Do Not Disturb state

Update Unified Presence - Update a user's aggregated presence across Team Messaging and telephony channels

List States - Retrieve the list of states/regions from RingCentral's reference dictionary, optionally filtered by country

Get State - Retrieve details of a single state/region by its internal identifier

Get RingOut Call Status - Retrieve the current status of a two-legged RingOut call

Make RingOut Call - Place a two-legged RingOut phone call

Cancel RingOut Call - Cancel an in-progress or queued two-legged RingOut call

List Company User Roles - Retrieve a paginated list of user roles configured on the account

List User Assigned Roles - Retrieve the roles currently assigned to a user extension

Update User Assigned Roles - Replace the full set of roles assigned to a user extension

List User Administered Sites - List the business sites a user's extension is authorized to administer

Update User Administered Sites - Replace the full set of business sites a user's extension is authorized to administer

Send SMS - Send an outbound SMS text message to one or more recipients from a RingCentral phone number

Send MMS - Send an outbound MMS message with a media file attachment to one or more recipients

List Chat Tasks - Retrieve the list of tasks that belong to a specific Team Messaging chat

Create Task - Create a new task in a specific Team Messaging chat, assigning it to one or more members

List Teams - Retrieve the list of Team Messaging teams visible to the current user

Create Team - Create a new Team Messaging team, optionally adding an initial list of members by ID or email

Archive Team - Archive a Team Messaging team by its chat ID

Unarchive Team - Unarchive a Team Messaging team by its chat ID, restoring it to Active status

Create Multiple User Extensions - Provision multiple new user extensions (with customer-provided BYOD devices) in a single bulk call

Get User Profile Image - Download the current profile image of a user extension as binary image content

Upload User Profile Image - Upload a new profile image for a user extension via multipart form upload

Update User Profile Image - Replace an existing profile image of a user extension via multipart form upload

Delete User Extensions - Delete one or more user extensions in a single bulk call, optionally keeping their phone numbers and devices in the account inventory

Delete User Profile Image - Remove the current profile image of a user extension without replacing it

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Integration Infrastructure for RingCentral AI Agents

Multiple Interfaces

Access integrations via API, AI SDKs, MCP & A2A.

RingCentral MCP server

Managed Authentication

Pre-built authentication UI.

Agent auth

Falcon Engine

Every RingCentral action runs on Falcon.

Agent Execution Engine

StackOne Defender

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Prompt injection defense

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