- Retrieve a paginated list of all calls with optional filtering by date, agent, direction, type, and more.
- Retrieve details of a specific call by its ID.
- Update notes or rating for a specific call.
- Retrieve the sequential journey stages showing how a call was routed.
- Retrieve AI Voice Agent insights and actions executed during a call.
- Download the MP3 recording file for a completed call.
- Retrieve account-level call analytics including SLA, connect rate, and durations.
- Retrieve per-agent call performance metrics.
- Retrieve per-phone-number call metrics.
- Retrieve a paginated list of all SMS and MMS messages.
- Retrieve details of a specific text message by ID.
- Send an SMS or MMS message to a phone number.
- Check the most recent inbound SMS reply from a contact.
- Retrieve all SMS tags in the account.
- Retrieve details of a specific SMS tag.
- Create a new tag for SMS categorization.
- Delete an SMS tag by ID.
- Retrieve all SMS conversation threads.
- Retrieve a specific SMS conversation thread with its messages.
- Add a tag to a JustCall number and contact conversation thread.
- Remove a tag from a conversation thread.
- Retrieve a paginated list of all WhatsApp messages.
- Retrieve details of a specific WhatsApp message by ID.
- Send a text, template, or media WhatsApp message.
- Retrieve all approved WhatsApp message templates.
- Check if a WhatsApp reply has been received from a contact.
- Retrieve a paginated list of all contacts with optional filtering.
- Retrieve details of a specific contact by ID.
- Create a new contact with name, phone, email, and other details.
- Update an existing contact's information.
- Add or remove a contact from blacklist, DND, or DNM lists.
- Delete a contact by ID or phone number.
- Bulk add contacts to DND, DNM, or blacklist.
- Retrieve all contacts on the blacklist, DND, or DNM lists.
- Retrieve a paginated list of all phone numbers in the account.
- Retrieve details of a specific phone number by ID.
- Detect phone number type (Mobile, Landline, VOIP) and carrier.
- Retrieve a paginated list of all agents/users in the account.
- Retrieve details of a specific user/agent by ID.
- Update an agent's availability status for call routing.
- Retrieve all user groups (teams) in the account.
- Retrieve details of a specific user group by ID.
- Retrieve all configured AI Voice Agents.
- Trigger an outbound call from an AI Voice Agent.
- Retrieve a paginated list of all Sales Dialer calls.
- Retrieve details of a specific Sales Dialer call by ID.
- Retrieve all Sales Dialer campaigns.
- Retrieve details of a specific Sales Dialer campaign.
- Create a new Sales Dialer campaign.
- Update an existing Sales Dialer campaign.
- Retrieve all contacts in a specific campaign.
- Add a contact to a Sales Dialer campaign.
- Remove a contact from a Sales Dialer campaign.
- Retrieve all Sales Dialer contacts.
- Retrieve details of a specific Sales Dialer contact.
- Create a new Sales Dialer contact.
- Update an existing Sales Dialer contact.
- Delete a Sales Dialer contact by ID.
- Bulk import contacts to the Sales Dialer.
- Check the progress of a bulk contact import.
- Bulk add contacts to the Do Not Call Again list.
- Retrieve the custom field schema for Sales Dialer contacts.
- Retrieve agent and campaign performance metrics for Sales Dialer.
- Retrieve AI analysis data for calls including sentiment, scores, and summaries.
- Retrieve AI analysis data for a specific call.
- Retrieve AI analysis data for meetings.
- Retrieve AI analysis data for a specific meeting.
- Retrieve available scheduling slots for appointments.
- Create a new appointment in the calendar.
- Retrieve details of a specific appointment by ID.
- Retrieve all subscribed webhook events.
- Subscribe a URL to receive webhook events.
- Remove a URL from a webhook subscription.
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