Intercom

Live 123 Actions

Intercom integration for AI agents

Connect your AI agent to 123 production-ready Intercom actions via MCP, A2A, or SDK — with managed agent tool auth, optimized execution, and built-in security.

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Intercom AI agent actions

123 production-ready actions for your agent to do more on Intercom.

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123 Actions

List Admins - List all admins in Intercom workspace

Get Admin - Retrieve a specific admin by ID

Get Current Admin - Retrieve the currently authenticated admin

Set Admin Away Status - Set an admin's away mode status

List Admin Activity Logs - List activity logs for admins

List Contacts - List all contacts in Intercom

Get Contact - Retrieve a specific contact by ID

Get Contact By External ID - Retrieve a contact by external ID

Create Contact - Create a new contact in Intercom

Update Contact - Update an existing contact

Delete Contact - Delete a contact from Intercom

Search Contacts - Search for contacts using filters

Merge Contacts - Merge a lead into an existing user

Archive Contact - Archive a contact

Unarchive Contact - Unarchive a contact

Block Contact - Block a contact

List Contact Companies - List all companies attached to a contact

List Attached Contacts - List all contacts attached to a company

Attach A Contact To A Company - Attach a Contact to a Company

Detach A Contact From A Company - Detach a contact from a company

List Contact Notes - List all notes for a contact

Create Contact Note - Create a note for a contact

List Contact Segments - List all segments for a contact

List Contact Tags - List all tags for a contact

Add Tag To Contact - Add a tag to a contact

Remove Tag From Contact - Remove a tag from a contact

List Contact Subscriptions - List all subscriptions for a contact

Attach Subscription To Contact - Attach a subscription type to a contact

Detach Subscription From Contact - Detach a subscription type from a contact

List Articles - List all articles

Get Article - Retrieve a specific article by ID

Create Article - Create a new article

Update Article - Update an existing article

Delete Article - Delete an article

Search Articles - Search for articles

List Internal Articles - List all internal articles

Create Internal Article - Create a new internal article

Get Internal Article - Retrieve a specific internal article by ID

Delete Internal Article - Delete an internal article

Update Internal Article - Update an existing internal article

Search Internal Articles - Search for internal articles

Get Job Status - Retrieve the status of an asynchronous job

Get Note - Retrieve a specific note by ID

List Segments - List all segments

Get Segment - Retrieve a specific segment by ID

List Subscription Types - List all subscription types in your workspace

List Teams - List all teams in your workspace

Get Team - Retrieve a specific team by ID

Create Ticket Type Attribute - Create a new attribute for a ticket type

Update Ticket Type Attribute - Update an existing attribute for a ticket type

Get Ticket - Retrieve a specific ticket by ID

Create Ticket - Create a new ticket

Update Ticket - Update an existing ticket

Delete Ticket - Delete a ticket by ID

Search Tickets - Search for tickets using query filters

Reply To Ticket - Reply to a ticket with a message from an admin or on behalf of a contact

Add Tag To Ticket - Add a tag to a specific ticket

Remove Tag From Ticket - Remove a tag from a specific ticket

List Ticket States - List all ticket states for the workspace

List Away Status Reasons - List all away status reasons for the workspace

List Ticket Types - List all ticket types for the workspace

Get Ticket Type - Retrieve a specific ticket type by ID

Create Ticket Type - Create a new ticket type

Update Ticket Type - Update an existing ticket type

Enqueue Create Ticket - Enqueue ticket creation for asynchronous processing

List Tags - Retrieve all tags for the workspace

Get Tag - Retrieve a specific tag by ID

Create Tag - Create a new tag or update an existing one

Delete Tag - Delete a tag by ID

Tag Companies - Apply a tag to one or more companies

Untag Companies - Remove a tag from one or more companies

Add Tag To Conversation - Add a tag to a specific conversation

Remove Tag From Conversation - Remove a tag from a specific conversation

List All Companies - Retrieve all companies in the workspace

Retrieve Companies - Retrieve companies with filters

Scroll All Companies - Iterate over all companies using scroll API

Get Company - Retrieve a specific company by ID

Update Company - Update a company by Intercom ID

Create Or Update Company - Create a new company or update an existing one

Delete Company - Delete a company by ID

List Company Contacts - List all contacts attached to a company

List Company Segments - List all segments attached to a company

Attach Contact To Company - Attach a contact to a company

Detach Contact From Company - Remove a contact from a company

List Tickets - List all tickets

Get Tickets - Retrieve a specific ticket by ID

Create Ticket - Create a new ticket

Update Ticket - Update an existing ticket

List Ticket Comments - Retrieves all conversation parts (comments and notes) for a specific ticket, including replies, notes, and events within the ticket thread.

Get Ticket Comment - Retrieves a specific comment/note from a ticket's conversation parts. Filters ticket_parts by the provided subResourceId to return single comment.

List Ticket Attachments - Retrieves all attachments from a ticket by extracting them from ticket parts (comments/notes) that contain attachments.

Get Ticket Attachment - Retrieves a specific attachment from a ticket by URL identifier. Searches through all ticket parts to find the matching attachment.

List Users - List users in Intercom

List Ticket Types - List all ticket types

Get Ticket Type - Retrieve a specific ticket type by ID

List Ticket Statuses - Get ticket status for a specific ticket

List Data Attributes - List all data attributes for the workspace

Create Data Attribute - Create a new data attribute for contacts or companies

Update Data Attribute - Update an existing data attribute in the workspace

List Data Events - List all data events with optional filtering

Submit Data Event - Submit a data event for a user

Create Event Summaries - Create event summaries for a user

List All Calls - Retrieve a list of all phone calls

Get Call - Retrieve details of a specific call

Get Call Recording - Retrieve the recording of a specific call

Get Call Transcript - Retrieve the transcript of a specific call

List Calls With Transcripts - Search and list calls that have transcripts

Create Message - Create an admin-initiated message to a contact

List Conversations - Retrieve all conversations in the workspace

Create Conversation - Create a new conversation initiated by a contact

Get Conversation - Retrieve a specific conversation by ID

Update Conversation - Update an existing conversation

Delete Conversation - Delete a conversation by ID

Search Conversations - Search for conversations using filters

Reply To Conversation - Reply to a conversation with a message

Close Conversation - Close a conversation

Open Conversation - Open a snoozed or closed conversation

Snooze Conversation - Snooze a conversation to reopen at a future time

Assign Conversation - Assign a conversation to an admin or team

Attach Contact To Conversation - Add a contact as a participant to a group conversation

Detach Contact From Conversation - Remove a contact from a group conversation

Redact Conversation Part - Redact a conversation part or source message

Convert Conversation To Ticket - Convert a conversation to a ticket

Do More, Build Less.

Integration Infrastructure for Intercom AI Agents.

Multiple Interfaces

Access integrations via API, AI SDKs, MCP & A2A.

Intercom MCP server

Managed Authentication

Pre-built authentication UI.

Agent auth

Falcon Engine

Every Intercom action runs on Falcon.

Agent Execution Engine

StackOne Defender

88.7% prompt injection detection.

Prompt injection defense

"What impressed us most about StackOne is its ambition and clarity. They're creating infrastructure that modern software and the entire AI agent ecosystem can rely on. The depth of secure integrations, the pace of delivery, and the team's foresight into AI's future uniquely position StackOne to redefine this category."

Luna Schmid, Partner at GV

"We've been impressed by how quickly and deeply StackOne integrates with complex enterprise systems -- and now, with their focus on agent-to-agent interoperability, they're unlocking even more powerful use cases for customers. StackOne delivers all of the above in a universal layer -- without compromise."